Terms of Service

The Service is intended for business and professional use only. You must be at least 18 years old and have reached the age of legal majority where you live. You may not use the Service if you are prohibited from doing so under applicable law. You must provide accurate registration information, use a valid business email address unless we approve otherwise, and keep your information current.

You are responsible for maintaining the confidentiality of your credentials and for all activity occurring through your account. You may not share credentials, allow multiple people to use one named-user account, or access another person’s account without authorization. You must promptly notify us at security@logisticsiq.co if you suspect unauthorized access or a security incident involving your account.

If your account is associated with an organization, an authorized organization administrator may be able to manage users, access or export organization-level content and activity, configure shared views, and suspend or terminate accounts. Your organization’s internal policies and agreements govern its use of those administrative capabilities. If your work email is controlled by an organization, we may verify your affiliation and, where appropriate, associate your account with that organization.

Subject to these Terms and any applicable Order Form, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service solely for your organization’s internal business purposes during the period we authorize access. No ownership rights are transferred to you.

You may use reports and outputs generated through the Service internally for legitimate carrier-management, procurement, compliance, risk-management, or logistics purposes. You may share limited outputs with your professional advisers or business counterparties only when reasonably necessary for those purposes, provided you do not disclose proprietary scoring logic, enable data resale, or remove proprietary notices. Broader distribution, publication, benchmarking, resale, or incorporation into a commercial product requires our prior written permission.

We may provide free, trial, beta, preview, or evaluation access. Such access is provided at our discretion, may have feature or usage limits, may be changed or discontinued at any time, and may be subject to additional terms. Unless we state otherwise in writing, trial or evaluation access is provided without service-level commitments, support obligations, warranties, or any obligation to preserve data after access ends. Beta and preview features may be incomplete, inaccurate, or unstable and should not be used for critical decisions.

Fees, subscription periods, renewal terms, permitted users, usage limits, and support commitments for paid access will be stated in an applicable Order Form or other written agreement. Unless that agreement states otherwise: (a) fees are stated and payable in U.S. dollars; (b) fees are non-cancelable and non-refundable except as required by law; (c) you are responsible for applicable taxes other than taxes based on our net income; and (d) overdue undisputed amounts may result in suspension. We will not impose recurring charges through a self-service flow unless the renewal terms are disclosed before purchase.

“Customer Content” means information, lists, notes, configurations, files, comments, saved searches, and other content that you or your organization submit to or create in the Service, excluding Public Data and LogisticsIQ technology, scoring, and analytics. As between you and us, you retain ownership of Customer Content.

You grant us and our service providers a worldwide, non-exclusive license to host, copy, transmit, display, modify, and otherwise process Customer Content only as reasonably necessary to provide, secure, support, and improve the Service; comply with law; enforce our agreements; and follow your instructions. You represent that you have all rights and permissions needed for us to process Customer Content in this manner.

You must not submit Social Security numbers, financial-account credentials, payment-card data, protected health information, precise geolocation, biometric data, government identification documents, information about children, or other sensitive personal information unless an applicable written agreement expressly authorizes it. We may remove or restrict content that violates these Terms or creates security, legal, or operational risk.

We may create and use aggregated or de-identified information derived from operation of the Service, provided it does not identify you, your users, or your organization and cannot reasonably be re-identified. We may use that information for analytics, security, product improvement, and benchmarking.

The Service displays and analyzes information obtained from public government records and other authorized sources (“Public Data”), including information from the Federal Motor Carrier Safety Administration (“FMCSA”). LogisticsIQ is not affiliated with, sponsored by, or endorsed by FMCSA, the U.S. Department of Transportation, or any other government agency.

Public Data may be incomplete, delayed, inconsistent, inaccurate, later corrected, or unavailable. Government raw-data feeds may not have been filtered or checked for accuracy. A carrier’s operating authority, insurance, safety status, and other circumstances can change after data is collected. You are responsible for confirming current information through official sources and conducting appropriate independent due diligence.

LogisticsIQ scores, grades, alerts, rankings, trends, recommendations, and other derived indicators are proprietary analytical tools based on selected data, methodologies, assumptions, thresholds, and weighting. They are not official government safety ratings; certifications of safety, fitness, insurance, legal compliance, or future performance; guarantees; or determinations that a carrier should or should not be used. They may not reflect all information relevant to your organization or a particular shipment.

The Service does not provide legal, insurance, regulatory, employment, credit, or other professional advice and does not create a consulting, fiduciary, broker, shipper, carrier, insurer, or attorney-client relationship. An Applied Value consulting engagement exists only under a separate written agreement. You remain solely responsible for carrier selection, onboarding, monitoring, contracting, load tendering, and compliance with all duties imposed by law, contract, industry practice, or your own policies.

The Service is not a consumer reporting service and is not intended to provide “consumer reports” under the Fair Credit Reporting Act or similar laws. You may not use the Service to determine an individual’s eligibility for employment, credit, insurance, housing, or any other purpose regulated by consumer-reporting law, unless we have expressly authorized that use in a separate written agreement and you comply with all applicable requirements.

You will not, and will not permit any third party to:

• access or use the Service in violation of law, regulation, sanctions, court order, contractual duty, or another person’s rights;
• use the Service to discriminate unlawfully, harass, defame, threaten, or make decisions about individuals for prohibited eligibility purposes;
• scrape, crawl, harvest, spider, bulk-download, bulk-export, cache, mirror, index, or systematically extract data or outputs except through an authorized export or API and within documented limits;
• use bots, scripts, automated queries, browser automation, or other machine access unless expressly authorized in writing;
• resell, sublicense, rent, distribute, publish, syndicate, time-share, or commercially exploit the Service, Public Data compilations, or outputs;
• reverse engineer, decompile, disassemble, decode, translate, modify, or attempt to discover source code, object code, models, scoring logic, thresholds, weighting, architecture, or non-public APIs, except to the limited extent a restriction is prohibited by law;
• use the Service or its outputs to build, train, benchmark, validate, market, or improve a competing product, data set, model, or service;
• publish comparative performance tests or benchmarks regarding the Service without our prior written consent;
• circumvent access controls, usage limits, security measures, rate limits, or account restrictions;
• introduce malware or harmful code, probe or test vulnerabilities without authorization, disrupt availability, or impose an unreasonable load on the Service;
• copy the user interface, documentation, branding, or non-public content; remove copyright, trademark, confidentiality, or proprietary notices; or misrepresent the source of any output;
• share credentials, create accounts using false information, impersonate another person, or use another organization’s domain without authorization; or
• upload content you do not have the right to use or that contains prohibited sensitive information.

We may monitor use of the Service to enforce these restrictions, protect the Service and its users, and comply with law. We may throttle, restrict, suspend, or terminate access for actual or suspected misuse.

The Service, including its software, architecture, user interface, documentation, non-public features, data mappings, scoring methodologies, selection criteria, thresholds, weighting, data transformations, compilations, reports, and non-public outputs, contains confidential, proprietary, and trade secret information of LogisticsIQ and its licensors (“LogisticsIQ Confidential Information”). You must protect LogisticsIQ Confidential Information using at least reasonable care and may use it only as permitted by these Terms or an applicable written agreement.

LogisticsIQ does not claim ownership of underlying U.S. government records merely because they are displayed through the Service. Our rights apply to the Service and to our original selection, arrangement, transformation, analysis, scoring, presentation, documentation, and other protectable elements.

Each party may receive non-public business, technical, security, or commercial information from the other. The receiving party will use such information only for the relationship, protect it with reasonable care, and disclose it only to personnel and service providers who need to know it and are bound by confidentiality duties. These obligations do not apply to information that the receiving party can document was lawfully known without restriction, independently developed, received lawfully from a third party, or made public without breach. A legally compelled disclosure is permitted if the receiving party gives prompt notice where lawful and reasonable assistance at the disclosing party’s expense.

The Service and all associated technology, content, design, documentation, trademarks, logos, and intellectual property are owned by LogisticsIQ, Applied Value, or their licensors and are protected by intellectual-property and unfair-competition laws. Except for the limited rights expressly granted, we reserve all rights.

If you provide suggestions, ideas, enhancement requests, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without restriction or obligation, provided we do not identify you publicly without permission.

The Service may interoperate with or link to third-party services, websites, data sources, or applications. We do not control and are not responsible for third-party services, their availability, content, security, or privacy practices. Your use of a third-party service may be governed by separate terms. We may change data sources or service providers at any time.

We may add, modify, limit, suspend, or discontinue any part of the Service. We will use commercially reasonable efforts to avoid material disruption to paid customers, subject to any applicable written service commitment. The Service may be unavailable because of maintenance, outages, third-party failures, internet conditions, security events, government-data interruptions, or circumstances beyond our control. Unless stated in an Order Form, we do not guarantee uptime, response times, support levels, data-refresh frequency, or preservation of any particular feature.

You may stop using the Service at any time and may request account closure. We may suspend or terminate access immediately if we reasonably believe: (a) you violated these Terms; (b) your use presents a security, legal, fraud, reputational, or operational risk; (c) suspension is required by law or a third-party provider; (d) fees are overdue; or (e) the Service or applicable offering is discontinued. Where reasonable, we will provide notice and an opportunity to cure.

Upon termination, your right to use the Service ends. We may delete Customer Content in accordance with our retention practices and any applicable written agreement. Sections concerning ownership, confidentiality, Public Data and decision responsibility, disclaimers, indemnification, limitations of liability, disputes, and general terms survive termination.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, PUBLIC DATA, SCORES, ALERTS, REPORTS, AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” LOGISTICSIQ DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND RESULTS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS; THAT DEFECTS WILL BE CORRECTED; OR THAT ANY DATA, SCORE, ALERT, CARRIER PROFILE, AUTHORITY STATUS, INSURANCE STATUS, OR RECOMMENDATION IS CURRENT, ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSE.

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless LogisticsIQ, Applied Value, their affiliates, licensors, and their respective officers, directors, employees, and agents from claims, demands, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your or your users’ Customer Content; (b) your use or misuse of the Service or outputs; (c) your carrier-selection, contracting, compliance, employment, eligibility, or other decisions; (d) your violation of these Terms, law, or third-party rights; or (e) a dispute between you and a carrier, customer, employee, contractor, or other third party. We may control the defense and settlement of a covered claim, and you will reasonably cooperate. You may not settle a claim in a manner that admits fault by or imposes obligations on an indemnified party without written consent.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOGISTICSIQ, APPLIED VALUE, THEIR AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, SAVINGS, BUSINESS OPPORTUNITY, GOODWILL, USE, OR DATA; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR ANY CARRIER-SELECTION, SHIPMENT, CARGO, BODILY-INJURY, PROPERTY-DAMAGE, REGULATORY, INSURANCE, OR REPUTATIONAL LOSS, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF LOGISTICSIQ, APPLIED VALUE, THEIR AFFILIATES, LICENSORS, AND SERVICE PROVIDERS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) USD 100 OR (B) THE FEES YOU PAID OR WERE REQUIRED TO PAY FOR THE SERVICE DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY. THE LIMITATIONS APPLY REGARDLESS OF LEGAL THEORY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of Massachusetts, without regard to conflict-of-laws rules. The state and federal courts located in Essex County, Massachusetts will have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there. Before filing a claim, the parties will attempt in good faith for 30 days to resolve the dispute through written notice and business-level discussion. Nothing prevents either party from seeking injunctive relief for misuse of intellectual property, confidential information, or the Service.

You will comply with applicable export-control, economic-sanctions, and trade laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in a comprehensively sanctioned jurisdiction and are not a prohibited or restricted party. If the Service is used by or on behalf of the U.S. government, it is provided as commercial computer software and commercial computer software documentation with only the rights provided under these Terms and applicable procurement regulations.

We may update these Terms to reflect changes in the Service, law, security practices, or business operations. We will post the revised Terms and update the effective date. If a change materially reduces your rights or increases your obligations, we will provide additional notice where required. Your continued use after the effective date of revised Terms constitutes acceptance. If you do not agree, you must stop using the Service.

These Terms and any applicable written agreement are the entire agreement regarding the Service and supersede prior or contemporaneous understandings on that subject. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, financing, reorganization, or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain effective. A waiver must be in writing and is not a continuing waiver. Headings are for convenience only. There are no third-party beneficiaries except as expressly stated. Notices may be delivered electronically to the email associated with your account, through the Service, or to the contact information below.

Legal notices and questions: legal@logisticsiq.co

Applied Value Group
Attn: Legal Department
[Street address — to be confirmed] · Andover, MA [ZIP] · USA